DMX9720XDS

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Xaviermm
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Joined: Fri Feb 26, 2021 8:16 am

DMX9720XDS

Post by Xaviermm »

Good Morning. I would like to know if the Kenwood DMX9720XDS is supported for the Master ARR unit and is there compatible firmware to program the Master ARR unit.
Thank you all.

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JustinFerroni
ADS Team
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Joined: Mon Jan 15, 2018 2:18 pm

Re: DMX9720XDS

Post by JustinFerroni »

The radio will be supported in the future. However, the problem is that its currently restricted as we work with our partners in the AU to get support setup and the database updated with all the vehicles in the AU that aren't available to us in NA.
If you don't mind shooting an email to maestro.support@adsdata.ca with the vehicle you are planning on installing it in. If its a supported vehicle currently we may be able to get it going for you.

Thanks
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Xaviermm
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Posts: 6
Joined: Fri Feb 26, 2021 8:16 am

Re: DMX9720XDS

Post by Xaviermm »

Thanks for answering me so quickly. Can you tell me about which dates the compatibility with the DMX9720XDS model is planned?
Thank you

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JustinFerroni
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Re: DMX9720XDS

Post by JustinFerroni »

Do you currently have a RR and the radio?
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Xaviermm
New User
Posts: 6
Joined: Fri Feb 26, 2021 8:16 am

Re: DMX9720XDS

Post by Xaviermm »

Hello again.
The truth is that I was making sure the RR compatibility with the Kenwood DMX9720XDS before making the purchase. as you understand it is a lot of money. I am looking forward to changing my stock radio but would like to make sure that RR is fully compatible. I love your product and would love to integrate it with the new Kenwood radio. I'm from Spain and I have to order your product through amazon USA and I hope I don't have any problems.
Thanks.

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JustinFerroni
ADS Team
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Joined: Mon Jan 15, 2018 2:18 pm

Re: DMX9720XDS

Post by JustinFerroni »

I would look for a North American spec'd radio. Use the list below to find a radio
https://maestro.idatalink.com/compatible-radios/
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Xaviermm
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Posts: 6
Joined: Fri Feb 26, 2021 8:16 am

Re: DMX9720XDS

Post by Xaviermm »

Believe me when I tell you that I have reviewed all the radio models for which the RR unit is compatible and the models we can buy in Europe do not match. I do not know if it is the same radio in Europe as in the USA, but its coding does not match .
I have no other option but to wait for RR to finally be compatible with Kenwood DMX9720XDS
Thanks.

Xaviermm
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Posts: 6
Joined: Fri Feb 26, 2021 8:16 am

Re: DMX9720XDS

Post by Xaviermm »

Good Morning.
Is it possible to use ADS-RR (SR) -TOY02-DS (512) (3.3) or ADS-RR2 (SR) -TOY02-DS (512) (3.3) firmware on RR or RR2 units for Kenwood DMX970XDS?

That is, if at the time of programming I select the DMX1037S model and then use it with the DMX9720XDS it would be possible. I have seen that both models are practically the same in characteristics.

Thanks

Chris LaRoche
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Re: DMX9720XDS

Post by Chris LaRoche »

That will not work.
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

Xaviermm
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Posts: 6
Joined: Fri Feb 26, 2021 8:16 am

Re: DMX9720XDS

Post by Xaviermm »

OKAY. I will have to wait for the firmware to be released. I hope it will be soon.

Thanks once again.

quietsalt
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Posts: 1
Joined: Fri Jun 04, 2021 4:24 am

Re: DMX9720XDS

Post by quietsalt »

JustinFerroni wrote:
Fri Feb 26, 2021 9:42 am
The radio will be supported in the future. However, the problem is that its currently restricted as we work with our partners in the AU to get support setup and the database updated with all the vehicles in the AU that aren't available to us in NA.
If you don't mind shooting an email to maestro.support@adsdata.ca with the vehicle you are planning on installing it in. If its a supported vehicle currently we may be able to get it going for you.

Thanks
I have an imported jeep cherokee KL and dmx9720xds

I have to flash it to a non compatible headunit to get the steering wheel control and amp to work...

Really hope we can get it enabled on Web link.. I'm sure it will work. I'm stuck in no where with advanced ice as they kept on saying they cannot help.

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Dara DeGrand
ADS Team
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Re: DMX9720XDS

Post by Dara DeGrand »

We have been in correspondence with you for a few days now and answered multiple times that this will not work. I'm sorry, but this has been asked and answered. I am locking this thread.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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