USB Cable not detected

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audioman
12Volt Specialist
Posts: 68
Joined: Sat Mar 07, 2009 1:08 pm

USB Cable not detected

Post by audioman »

Good afternoon! Got a new to me Windows10 desktop, and I can't seem to be able to figure out how set this thing up to flash! Good thing I'm better with cars than computers! I get this message:

USB cable not detected

Please ensure that your RS-232/USB cable is properly connected to your PC.

Going into device manager, it looks like the driver is not being installed for the Weblink updater. Any ideas? Thanks!

Jason Sutton
Audioman Inc.
Binghamton, NY
Jason Sutton
Audioman Inc.
140 Main St. Binghamton NY 13905
607-217-4575

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Murph
Site Admin
Posts: 6882
Joined: Sun Oct 23, 2011 8:35 pm

Re: USB Cable not detected

Post by Murph »

www.idatalink.com - support, support links, FTDI Driver

Reinstall the drivers on your computer. If that doesn't work, Support: 1.866.427.2999
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

audioman
12Volt Specialist
Posts: 68
Joined: Sat Mar 07, 2009 1:08 pm

Re: USB Cable not detected

Post by audioman »

That's where I've been, but the link is deceased unfortunately. Error 404

Jason Sutton
AudioMan Inc.
Binghamton, NY
Jason Sutton
Audioman Inc.
140 Main St. Binghamton NY 13905
607-217-4575

audioman
12Volt Specialist
Posts: 68
Joined: Sat Mar 07, 2009 1:08 pm

Re: USB Cable not detected

Post by audioman »

Nevermind! I peeked for the driver on the ftdi site and installed it from there. Thanks!
Jason Sutton
Audioman Inc.
140 Main St. Binghamton NY 13905
607-217-4575

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