RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Group using the CH1, CH2 and CH3 firmwares for uConnect, steering wheel controls, OEM amplifier retention. compatible with select Mitsubishi and Volkswagen vehicles * see specific firmware for full feature list.
Post Reply
justsomedude
New User
Posts: 3
Joined: Mon Sep 10, 2018 3:15 pm

RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by justsomedude » Mon Sep 10, 2018 6:06 pm

I installed my Pioneer 2440NEX stereo this weekend with a Maestro RR and CH1 harness. Everything works great except for the steering wheel controls, which stop working after a minute or two of driving.

In the Pioneer back panel I have connected:

Aux in - from aftermarket dash stereo input
BT Mic in - from Pioneer mic
Sirius input - from Sirius receiver
Rear cam video - from backup camera
USB - from center console USB input
Main harness - from CH1
Data cable - from Maestro RR (H)
W/R in - from Maestro RR three-pin port (D)

Pioneer firmware: 08.06
Maestro firmware: ADS-RR(SR)-CHR01-DS

Here is my wiring setup... if three-pin connector doesn't go to W/R port, where do I plug it in since AUX is in use?

Image

User avatar
Murph
Site Admin
Posts: 7290
Joined: Sun Oct 23, 2011 8:35 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by Murph » Mon Sep 10, 2018 6:27 pm

The W/R connection is not used in this application. Please remove the cable and try again.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

justsomedude
New User
Posts: 3
Joined: Mon Sep 10, 2018 3:15 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by justsomedude » Mon Sep 10, 2018 6:32 pm

Murph wrote:
Mon Sep 10, 2018 6:27 pm
The W/R connection is not used in this application. Please remove the cable and try again.
Ok - I will try this tonight and report back. Thank you!

Also, can you please tell me what application the 3.5mm cable is for? I’m curious.

JustinFerroni
ADS Team
Posts: 234
Joined: Mon Jan 15, 2018 2:18 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by JustinFerroni » Mon Sep 10, 2018 7:23 pm

the 3.5mm SWI jack and the blue/yellow SWI wire are only used when installing a radio that is not iDatalink Maestro capable. We offer analog solutions for these radios to reduce the overhead a shop incurs when using other brands. Is it overkill on some, maybe, but atleast we know it works the way we say it is going to.
Justin Ferroni
Technical Support Specialist- Maestro
T: 514.807.2888
TF: 866.427.2999

justsomedude
New User
Posts: 3
Joined: Mon Sep 10, 2018 3:15 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by justsomedude » Mon Sep 10, 2018 9:54 pm

JustinFerroni wrote:
Mon Sep 10, 2018 7:23 pm
the 3.5mm SWI jack and the blue/yellow SWI wire are only used when installing a radio that is not iDatalink Maestro capable. We offer analog solutions for these radios to reduce the overhead a shop incurs when using other brands. Is it overkill on some, maybe, but atleast we know it works the way we say it is going to.
Thanks for the info!

And I just pulled the cable out of the W/R port, and the steering wheel controls now work perfectly. Thank you! :D

JustinFerroni
ADS Team
Posts: 234
Joined: Mon Jan 15, 2018 2:18 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by JustinFerroni » Thu Sep 27, 2018 12:23 pm

Cool man glad you got it going.
Justin Ferroni
Technical Support Specialist- Maestro
T: 514.807.2888
TF: 866.427.2999

dsallen65
New User
Posts: 1
Joined: Sun Sep 30, 2018 8:55 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by dsallen65 » Sun Sep 30, 2018 9:09 pm

Interesting, same problem with my 2012 Ram 1500 (today). Tested all hookups before final install, wheel controls would work for couple mins, then stop, then work again upon restarting vehicle, then stop again. Reflashed unit, hook it all up again...everything tests good. Stuff radio into dash, turn on vehicle, wheel controls working good for few mins, then again stops working. Very frustrating. Have same cable installed...audio cable at port D. remove it and see if that solves issue?

User avatar
Dara DeGrand
ADS Team
Posts: 5135
Joined: Mon Dec 02, 2013 1:34 pm

Re: RR and 2013 Wrangler Steering Wheel Controls Problem w/ Pioneer NEX

Post by Dara DeGrand » Mon Oct 01, 2018 9:57 am

Yes. W/R should be empty on Pioneers. If you plug anything into them, you will upset the radio and it will stop responding to steering wheel control commands.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Post Reply

Return to “Dodge, Chrysler, Jeep”