ONstar test incomplete

Group using the GM3 and GM5 firmware for Onstar bluetooth, sat radio, Door chime, turn signal retention and steering wheel control, custom gauges, vehicle info, park assist... * see specific firmware for full feature list.
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Matt932
New User
Posts: 12
Joined: Mon Jun 25, 2018 10:33 pm

ONstar test incomplete

Post by Matt932 » Thu Jul 05, 2018 3:48 pm

I received a diagnostics report from ONstar and it says
We were unable to successfully complete a diagnostic test. This issue may be caused by an aftermarket device plugged into your vehicle's diagnostic port. If an indicator light is lit on your dashboard, schedule a service visit with your Dealer soon.
is this because when my iDatalink was installed it was tied into my OBD2 port like they spliced the wires in correctly.

I have an option to only make it active on demand from the radio( so like when your on the gages page)

if I did that would it fix the problem?

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Dara DeGrand
ADS Team
Posts: 4935
Joined: Mon Dec 02, 2013 1:34 pm

Re: ONstar test incomplete

Post by Dara DeGrand » Thu Jul 05, 2018 4:03 pm

Yes, that is exactly why we made the "Enabled On Demand" setting. Smart cookie!
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Matt932
New User
Posts: 12
Joined: Mon Jun 25, 2018 10:33 pm

Re: ONstar test incomplete

Post by Matt932 » Thu Jul 05, 2018 7:50 pm

Perfect! Thanks!:)

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