Alpine ILX-F309 invalid serial number

Steering Wheel & Radio Replacement Combo
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Modmike
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Joined: Sun Jul 01, 2018 8:49 pm

Alpine ILX-F309 invalid serial number

Post by Modmike » Sun Jul 01, 2018 8:52 pm

After jumping through a million hoops to program my maestro RR, I was hit with the "invalid serial number" error.

The guide does not address Alpines new serial numbering system. What part of the serial number do I use?

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Dara DeGrand
ADS Team
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Joined: Mon Dec 02, 2013 1:34 pm

Re: Alpine ILX-F309 invalid serial number

Post by Dara DeGrand » Mon Jul 02, 2018 8:38 am

The format should be like this: R12345678 or R12345678A
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Modmike
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Re: Alpine ILX-F309 invalid serial number

Post by Modmike » Mon Jul 02, 2018 9:59 am

It is completely different. More like:

RU123456XX12345678

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JustinFerroni
ADS Team
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Joined: Mon Jan 15, 2018 2:18 pm

Re: Alpine ILX-F309 invalid serial number

Post by JustinFerroni » Mon Jul 02, 2018 10:09 am

*SOLVED*
Serial number on the radio reads as- RU123456XR12345678
What should be entered into the Maestro page is- R12345678
Justin Ferroni
Technical Support Specialist- Maestro
T: 514.807.2888
TF: 866.427.2999

Modmike
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Re: Alpine ILX-F309 invalid serial number

Post by Modmike » Mon Jul 02, 2018 10:33 am

Don't know if it was you I spoke to but that worked. Thank you.

You should really update your PDF guide, it just an extra 2 lines in an electronic document that could avoid frustration.

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