2018 Subaru Pulled from web page

8-Channel Interactive Signal Processor w/ Integrated iDatalink Maestro Module
Post Reply
jkolly
New User
Posts: 3
Joined: Wed Jun 13, 2018 9:23 am

2018 Subaru Pulled from web page

Post by jkolly » Wed Jun 13, 2018 9:33 am

Support Team,
Found a few weeks back you had firmware and documentation for 2018 Subaru cars including the Impreza. I had been waiting for this to replace the factory amp. I purchased a DSR1, amp, harness and loaded the firmware. The install was a bust no sound, 12V remote turn on for the amp not there. Went back to your web site to make sure I had everything loaded and correct and noticed the 2018 Subaru's are now missing? What happened? When will this be fixed?

User avatar
Dara DeGrand
ADS Team
Posts: 4654
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2018 Subaru Pulled from web page

Post by Dara DeGrand » Wed Jun 13, 2018 9:45 am

We are working on getting the coverage updated and this issue resolved. We initially opted to cover the 2018 but it looks like those vehicles are a little different than the prior years. Our R&D team is going to see more 2018 year-model subarus to check our coding and get it back up on the site.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

jkolly
New User
Posts: 3
Joined: Wed Jun 13, 2018 9:23 am

Re: 2018 Subaru Pulled from web page

Post by jkolly » Thu Jun 14, 2018 8:06 am

Dara,

Thank you for the reply. I managed to reinstall the factory amp but have issues due to the fact I had also replaced the factory speakers during the upgrade and the ohm rating of the factory speakers are 4, 5, and 8 ohm for the fronts. The factory amp now will go into protect mode at about 3/4 volume. I am hesitant to remove the panels and put the factory speakers back in if the new coding will be available soon. It is just unfortunate to sit on the DSR1 and replacement amp as I have a limited time to return each item.

Please keep us updated on your teams progress.
Thank you,
J. Kolly

jkolly
New User
Posts: 3
Joined: Wed Jun 13, 2018 9:23 am

Re: 2018 Subaru Pulled from web page

Post by jkolly » Wed Jun 20, 2018 10:04 am

Dara,
Is it possible to flash the DSR1 with the universal firmware AR-DC-UNI and try it with my configuration or is that firmware only good for use with a Maestro RR?

Thanks,
John

User avatar
Dara DeGrand
ADS Team
Posts: 4654
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2018 Subaru Pulled from web page

Post by Dara DeGrand » Wed Jun 20, 2018 12:12 pm

If you installed it post-amp, that would work, but the OEM amp would need to be left in place- It controls your volume knob and fader. If you removed the OEM amp before the maestro firmware is ready, your radio would pretty much be unusable.

We figured out what the issue is with the firmware and are working to update it to include the 2018 models, but I don't have an ETA on it right now.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Post Reply

Return to “Maestro DSR1”