2017 f150 pioneer 8200nex issues

Group using the FO1 and FO2 firmware for Ford SYNC retention * see specific firmware for full feature list.
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kfarrar
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Joined: Sun Apr 15, 2018 8:39 pm

2017 f150 pioneer 8200nex issues

Post by kfarrar » Sun Apr 15, 2018 10:16 pm

Installed maestro rr and 8200nex didn't hook up gps antenna at first turn on. RF speaker and sync mic didn't work. Removed unit and installed gps antenna and mic. turned back on and now have no front speakers working. also hands free calling not working. also had eng.light come on and temp light and fans stayed on. I got the eng light out and everything back to normal on that part I think but still no front speakers all five not working or phone calls.

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Dara DeGrand
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Joined: Mon Dec 02, 2013 1:34 pm

Re: 2017 f150 pioneer 8200nex issues

Post by Dara DeGrand » Mon Apr 16, 2018 9:55 am

None of those issues are related. I recommend giving us a call at the support line in my signature when you're able to troubleshoot in the vehicle. This list of issues is probably a bit too complicated to tackle via a forum.

Thanks,
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

kfarrar
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Joined: Sun Apr 15, 2018 8:39 pm

Re: 2017 f150 pioneer 8200nex issues

Post by kfarrar » Mon Apr 16, 2018 10:39 am

Okay will try to call this evening. What’s the hours I can call

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Dara DeGrand
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Re: 2017 f150 pioneer 8200nex issues

Post by Dara DeGrand » Mon Apr 16, 2018 10:51 am

Monday-Friday, 8:30AM-8:30PM EST.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

kfarrar
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Posts: 5
Joined: Sun Apr 15, 2018 8:39 pm

Re: 2017 f150 pioneer 8200nex issues

Post by kfarrar » Mon Apr 16, 2018 12:20 pm

Thank you

kfarrar
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Posts: 5
Joined: Sun Apr 15, 2018 8:39 pm

Re: 2017 f150 pioneer 8200nex issues

Post by kfarrar » Mon Apr 16, 2018 9:12 pm

Got it all fixed. Ended up being where chrutchfield hooked stereo wires to factory harness. Two bad connections. And I paid good money for them to do that. It was called their ready harness service. Not happy cost me $ plus 30 hours of time and agervation. Never again. But thanks for your help.

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Dara DeGrand
ADS Team
Posts: 5203
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2017 f150 pioneer 8200nex issues

Post by Dara DeGrand » Tue Apr 17, 2018 8:55 am

I'm glad you got it working!

It's definitely worth a call to Crutchfield to let them know this happened, so they can try to keep it from happening again. Especially since you paid money for a service. I recommend nicely giving them some feedback, so they know to be a little more careful.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

kfarrar
New User
Posts: 5
Joined: Sun Apr 15, 2018 8:39 pm

Re: 2017 f150 pioneer 8200nex issues

Post by kfarrar » Tue Apr 17, 2018 10:37 am

Yep that’s my plan. Thanks for your help👍🏼

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