Phone Commands Not Working with AVIC 8200

Group using the SU1 and SU2 firmware for Ford SYNC retention * see specific firmware for full feature list.
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ZipZapZot
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Phone Commands Not Working with AVIC 8200

Post by ZipZapZot » Thu Apr 12, 2018 2:14 pm

I recently installed the Maestro RR with my AVIC 8200 and have all of the functionality working except the phone buttons.

The Maestro does not appear to recognize the voice command button, phone pickup or hangup.

Vehicle is a 2015 Subaru WRX
HU Pioneer 8200 NEX

Any advice would be helpful.

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Dara DeGrand
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Re: Phone Commands Not Working with AVIC 8200

Post by Dara DeGrand » Thu Apr 12, 2018 2:57 pm

Does the Mode button on your steering wheel work?

Does the light on the RR flash when you press mode, answer, hang up, or voice?

If not, check your pink/red wire and ensure it is hooked up to blue/white or blue/yellow in pin 13.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

ZipZapZot
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Posts: 3
Joined: Thu Apr 12, 2018 2:09 pm

Re: Phone Commands Not Working with AVIC 8200

Post by ZipZapZot » Thu Apr 12, 2018 9:55 pm

I checked the Maestro module and I get red flashing lights when using the phone commands (talk, pick up and hang up).

I also get a red flashing light when using the Mode SW button but it functions correctly.

Volume Up/Down and track up/down flashes green and work correctly.

I checked the pink/red wire, it is connected (soldered) to a brown/blue wire which is pin 13 on my aftermarket harness (Dave Carter SVXdc).

I have the latest firmware in the 8200 so this should not be an issue.

Will reflash the Maestro module to remove the press and hold functions to see if this is causing an issue. However, the press and hold functions work properly.

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Dara DeGrand
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Re: Phone Commands Not Working with AVIC 8200

Post by Dara DeGrand » Fri Apr 13, 2018 9:56 am

Mode is on the same circuit as the phone buttons, so it should be flashing red. If Mode works, and you're getting red flashes when you press the phone buttons, then you've got the wiring correct. Past that, triple check that you have nothing plugged into the W/R on the pioneer, and that the firmware on the Pioneer is up to date.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

ZipZapZot
New User
Posts: 3
Joined: Thu Apr 12, 2018 2:09 pm

Re: Phone Commands Not Working with AVIC 8200

Post by ZipZapZot » Fri Apr 13, 2018 12:34 pm

thanks for your help. I do not have anything in the wired remote input.

Hope to get this solved so I do not have to switch out to a merta SWC and loose the datalink that I was looking forward to using.

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