Weblink Mobile Can't Login

Find answers to common installation issues with the WebLink Updater.
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GordC
12Volt Specialist
Posts: 2
Joined: Tue Dec 29, 2015 9:34 pm

Weblink Mobile Can't Login

Post by GordC » Sun Dec 24, 2017 10:33 am

"a record with the supplied identity could not be found" I keep getting this message when I try to long in. I haven't used the mobile updater in awhile could the loggin expire or something??
Gord Chase
AutoWorld
714 Windmill Road
Dartmouth, Nova Scotia
902-223-1631

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Murph
Site Admin
Posts: 7182
Joined: Sun Oct 23, 2011 8:35 pm

Re: Weblink Mobile Can't Login

Post by Murph » Sun Dec 24, 2017 10:04 pm

GordC wrote:
Sun Dec 24, 2017 10:33 am
"a record with the supplied identity could not be found" I keep getting this message when I try to long in. I haven't used the mobile updater in awhile could the loggin expire or something??
Just reset your password.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

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