2014 crosstrek camera not working

Group using the SU1 and SU2 firmware* see specific firmware for full feature list.
Post Reply
Pdk269
New User
Posts: 3
Joined: Sat May 02, 2020 12:19 pm

2014 crosstrek camera not working

Post by Pdk269 »

Hi everything else works just get a black screen when put into reverse.

billr
ADS Team
Posts: 689
Joined: Mon Feb 05, 2018 9:18 am

Re: 2014 crosstrek camera not working

Post by billr »

Was the original radio in the car a navigation radio? And did the camera video show on the radio or on a separate screen above the radio?

Pdk269
New User
Posts: 3
Joined: Sat May 02, 2020 12:19 pm

Re: 2014 crosstrek camera not working

Post by Pdk269 »

No navigation and video was in the original radio

billr
ADS Team
Posts: 689
Joined: Mon Feb 05, 2018 9:18 am

Re: 2014 crosstrek camera not working

Post by billr »

if you look at connector C (the 8 pin connector that has the yellow and blue 2 pin connectors on it from the SU1 harness), look where it plugs into the vehicles connector and see if the 4 wires on Connector C line up with the wires on the car side. It's possible one of the Black wires on our side doesn't line up with the wire on the car side, it's one pin off. If that is the case move the Black wire on our harness over one position so it lines up with the wire in the car.

Pdk269
New User
Posts: 3
Joined: Sat May 02, 2020 12:19 pm

Re: 2014 crosstrek camera not working

Post by Pdk269 »

That was it. It’s now working. Thanks

User avatar
Dara DeGrand
ADS Team
Posts: 6999
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2014 crosstrek camera not working

Post by Dara DeGrand »

Good deal- Glad it's working for you!
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Post Reply

Return to “Subaru”