2019 Ram Parking Sensor and Bluetooth

Factory amplifier replacement interface
Wonderbread04
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2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Fri Nov 01, 2019 10:10 pm

Hello,

I just finished up installing the maestro AR, everything is working great but I’m not getting any noise from my parking sensors or Bluetooth calls. I tried flashing the maestro again, then put the radio in aux mode and tried turning up the volume but it didn’t do the trick. Any help would be greatly appreciated!

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Dara DeGrand
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Dara DeGrand » Mon Nov 04, 2019 7:59 am

Which amplifier did you use? Did you use an extension harness?
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Wonderbread04
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 9:39 am

I appreciate the response, I used the kenwood 6 channel amp and I used the iDatalink HRN-AR-EXT4 Harness.

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Dara DeGrand
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Joined: Mon Dec 02, 2013 1:34 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Dara DeGrand » Mon Nov 04, 2019 10:30 am

Can you post pictures of how you wired up the 2-pin plug to the extension harness? Generally, when people run into issues with the chime it is because the extension harness isn't wired correctly. If we can see how you have it hooked up, we can verify if it's right or if something needs to be changed.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Wonderbread04
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Posts: 14
Joined: Fri Nov 01, 2019 9:35 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 10:42 am

I installed the white connector into the blue connector near the amp. Was I suppose to tap into the harness? On the instructions it said to tap in to the harness but it showed the keyword extension harness.

How do I upload a picture?

Chris LaRoche
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Chris LaRoche » Mon Nov 04, 2019 1:25 pm

You can upload the picture to whatever online source you use normally, copy the image address, and hit the 9th button above the text box here that looks like a photo. Then paste the image's online address between the [IMG} {/IMG] boxes that come up.

Alternately, feel free to email us and include the photo and a quick recap of the issue or a link to this thread.
Maestro.support@idatalink.com

Thanks!
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

Wonderbread04
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Posts: 14
Joined: Fri Nov 01, 2019 9:35 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 1:41 pm

I will give it a try

As far as the white connector is there something I need to do?

Wonderbread04
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 1:43 pm

Image

Chris LaRoche
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Chris LaRoche » Mon Nov 04, 2019 2:37 pm

Did you do what the guide shows, splicing a couple wires into the extension harness? Here's a link to it, for quick reference:
http://images.idatalink.com/corporate/C ... 190531.pdf

Also, the photo provided doesn't really show any connectors I can see at all. Where is this white plug plugged into blue near amp? A photo showing those connections might get us somewhere, but I believe you may have missed the notes about "if an extension harness is being used" on the page for the 19 RAM. That applies regardless which extension harness is used.

Thanks!
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

Wonderbread04
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Posts: 14
Joined: Fri Nov 01, 2019 9:35 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 3:27 pm

I will have to remove my rear seat again to take a better picture. As of right now the blue plug from the extension harness is plugged into the white plug going to the AR. I did not do the splice before because the instructions said kenwood extension harness.

I want to make sure I understand this correctly;

Cut the white plug off and splice into the extension harness

Leave the two blue wire blue connector unplugged? This plug is right by the plug going into the amplifier

Chris LaRoche
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Chris LaRoche » Mon Nov 04, 2019 4:13 pm

You want to follow the guide for the 2 pin plugs. Read the (2) Note under the diagram when using the extension harness and let me know if that makes more sense for your install. I'm not sure where there would be an extra blue plug, but there will be an unused purple one if you're using an extension harness.

Thanks!
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

Wonderbread04
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Posts: 14
Joined: Fri Nov 01, 2019 9:35 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 4:38 pm

I will give it a try

On the picture, if you look at the main plug coming out of the amplifier, the right two blue wire that come out of the amp go to a small blue plug that fit the white plug

Wonderbread04
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 5:00 pm

The pin position numbers go from left to right?

Chris LaRoche
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Re: 2019 Ram Parking Sensor and Bluetooth

Post by Chris LaRoche » Mon Nov 04, 2019 5:50 pm

I can somewhat see those wires. But it's hard to see what's going where with it covered under the carpet. Pin counting is left to right, yes. But being that there's two ways to look at the connector, the guide calling out pin color + pin number helps to ensure you're counting the proper direction.

Again, a photo of the actual connections made on any 2 pin plugs, plus where you splice the plug "A" into that harness would be helpful to ensure it's done right. But generally speaking, if you get that A connector spliced in right, you'll get your chimes working at minimum.
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

Wonderbread04
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Posts: 14
Joined: Fri Nov 01, 2019 9:35 pm

Re: 2019 Ram Parking Sensor and Bluetooth

Post by Wonderbread04 » Mon Nov 04, 2019 6:01 pm

Along with the chimes, my Bluetooth call volume issue should be resolved with the connection to?

Once I make this connection, I will take a picture of the blue plug

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