Pioneer Mic Not Working with Strange Error Symbol

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Teamfour
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Posts: 4
Joined: Wed Oct 16, 2019 7:54 am

Pioneer Mic Not Working with Strange Error Symbol

Post by Teamfour » Fri Oct 18, 2019 8:26 pm

2016 F250 with Pioneer DMH1500NEX. RR and F01 installed. When connected to CarPlay via USB I can tell Siri to initiate a phone call. Siri asks who to call but then says she can’t hear me. Same with navigation. Siri will open Maps but then cannot hear my voice.

Second, when I push the voice or call buttons on the SW a little icon with an “i” in it in the lower left corner. The sound is muted for a few seconds and then the sounds comes back. Nothing else happens. Other SW buttons work.

Any ideas?

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Dara DeGrand
ADS Team
Posts: 6344
Joined: Mon Dec 02, 2013 1:34 pm

Re: Pioneer Mic Not Working with Strange Error Symbol

Post by Dara DeGrand » Mon Oct 21, 2019 8:35 am

You need to re-flash the RR and de-select sync. You currently have Sync retained, so the voice button on your steering wheel is doing Sync related functions. Once you re-flash and disable Sync, it will re-map the voice button to activate voice/siri again.

As for the radio not being able to hear you, ensure the Pioneer supplied microphone is installed and installed correctly. Past that, you would need to reach out to Pioneer for further support, as it should just work once it is plugged in.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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