2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Group using the FO1 and FO2 firmware for Ford SYNC retention * see specific firmware for full feature list.
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Jetjock
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2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Jetjock » Tue Aug 27, 2019 3:28 pm

Non-Nav, factory sub/amp. Great sound. Nice radio. Easy install with Crutchfield connectors. Start up and all steering wheel controls work fine. However, if I touch any control on the radio face (such as Home, Source, Volume Up/Down, etc) I lose all steering wheel controls until I power down the truck and restart.

Any recommendations?

JetJock

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Dara DeGrand
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Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Dara DeGrand » Tue Aug 27, 2019 3:54 pm

Move the audio cable from the W/R port to the aux port.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Jetjock
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Joined: Tue Aug 27, 2019 3:14 pm

Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Jetjock » Tue Aug 27, 2019 4:19 pm

I'll try that and report back.

Jetjock
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Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Jetjock » Tue Aug 27, 2019 5:16 pm

I have it apart. Are you talking on the back of the radio or the iDatalink box? Can't locate the cables you are referring to.

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Dara DeGrand
ADS Team
Posts: 6130
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Dara DeGrand » Tue Aug 27, 2019 5:29 pm

Locate the headphone jack on the back of the radio that has W/R etched next to it. Make sure it is empty. If there is anything plugged into that port, you'll have problems with the steering controls.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Jetjock
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Posts: 5
Joined: Tue Aug 27, 2019 3:14 pm

Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Jetjock » Tue Aug 27, 2019 5:36 pm

When it stops storming here in Florida, I'll give that a shot. It can't be that easy... :roll:

Jetjock
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Posts: 5
Joined: Tue Aug 27, 2019 3:14 pm

Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Jetjock » Tue Aug 27, 2019 6:14 pm

Welp, it was just THAT easy!! Thanks so much! I've been pulling out my hair as fast as it was growing in!

JetJock

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Dara DeGrand
ADS Team
Posts: 6130
Joined: Mon Dec 02, 2013 1:34 pm

Re: 2008 Superduty F-350 and Pioneer DMH-C2550NEX Wheel Control drops

Post by Dara DeGrand » Wed Aug 28, 2019 8:28 am

Good deal!
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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