2012 Hyundai sonata GLS

Group using the HK1 firmware * see specific firmware for full feature list.
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TodTerry
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2012 Hyundai sonata GLS

Post by TodTerry » Mon Jun 10, 2019 11:05 pm

Just had a Pioneer Avh2550nex installed with maestro rr, sat1, and HK1. When using the steering wheel controls, they are sporadic. They work sometimes and sometimes they don't. Also when going to head unit settings for camera to adjust guidelines, there is no onscreen picture from camera to see for adjustment.

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Dara DeGrand
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Re: 2012 Hyundai sonata GLS

Post by Dara DeGrand » Tue Jun 11, 2019 8:14 am

I would return to the installer and make sure they have nothing plugged into the W/R port on the radio. If there is anything plugged into this port, the steering wheel controls will stop working intermittently.

Just like OEM, the camera is only powered when in reverse; That is why there is no image when you manually access the camera view. I am going to check with the engineering team to see if this can be changed in the firmware.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

TodTerry
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Re: 2012 Hyundai sonata GLS

Post by TodTerry » Tue Jun 11, 2019 1:42 pm

It is also causing the ESP dash light to stay on until the car is actually started, which wasn't on before. Thank you for your help

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Dara DeGrand
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Re: 2012 Hyundai sonata GLS

Post by Dara DeGrand » Tue Jun 11, 2019 2:17 pm

I doubt the maestro is causing that. If you have a poor connection at the OBD2, this can cause dash lights to come one. That's the first thing i'd check.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

TodTerry
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Posts: 3
Joined: Mon Jun 10, 2019 10:56 pm

Re: 2012 Hyundai sonata GLS

Post by TodTerry » Thu Jun 13, 2019 11:55 am

Nothing in the wr port. What is happening is the steering wheel buttons work after restarting car, but when making any selection on the radio Pioneer AVH-2550nex firmware 8.06, the steering wheel buttons stop functioning until the car is turned off and then back on. Btw the car didn't come with a backup camera but had one installed at same time. Thank you for all your help

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Dara DeGrand
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Re: 2012 Hyundai sonata GLS

Post by Dara DeGrand » Thu Jun 13, 2019 12:36 pm

When the steering wheel controls stop functioning, look at the light on the maestro. When you press a button on the steering wheel, does the maestro blink like it sees you hitting a button? I suspect this will be the case. If so, that is a radio problem. Triple check there is nothing in the W/R, and reset the radio to see if the functionality comes back.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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