iDatalink Invalid Serial Number Issue

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iDatalink Invalid Serial Number Issue

Post by kellymh2 » Fri May 31, 2019 12:02 pm

I am installing an Alpine ILX-207 into a 2018 RAM 1500. Trying to flash the iDatalink, the only radio listed is Alpine, X009-RAM. Trying to utilize this selection and entering the serial number from the radio, I receive the "invalid serial number" error. How do I get the proper firmware for the idatalink? When I searched the website, by year, make, model, and steering wheel option...I was able to see all compatible Alpine radios and the ILX-207 was listed. Thank you in advance for your assistance.

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Re: iDatalink Invalid Serial Number Issue

Post by JustinFerroni » Tue Jun 04, 2019 8:49 pm

Sounds like you may have the wrong maestro unit. Is yours a ALP-MRR? If so you will need a ADS-MRR
Justin Ferroni
Technical Support Specialist- Maestro
T: 514.807.2888
TF: 866.427.2999

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