2013 Venza with Pioneer intermittent issues

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ando
New User
Posts: 1
Joined: Fri May 17, 2019 5:53 am

2013 Venza with Pioneer intermittent issues

Post by ando » Fri May 17, 2019 5:08 pm

Car Details:
- 2013 Toyota Venza XLE
- Factory Nav with JBL

Equipment installed:
- Pioneer DMH-1500NEX with CarPlay
- Maestro RR flashed with latest FW
- T01 Harness

Installed a couple of months ago and everything worked great for a while. A few weeks ago I started my car and noticed there was music coming out of one speaker only. I stopped and restarted the car and everything was normal again. Since then, I have had the following intermittent issues:

- Music playing out of one side (multiple speakers)
- Music playing out of one speaker
- No sound at all - All sources (Can see the music counter going) Tried Carplay, Bluetooth, Radio, etc.
- HU had 1 to 2 minute delay before powering on

The above issues happen sporadically, but always just after the car is started. I am not sure if the cause is the Maestro or a flaky HU so I am hoping someone can help.


Thanks

JustinFerroni
ADS Team
Posts: 352
Joined: Mon Jan 15, 2018 2:18 pm

Re: 2013 Venza with Pioneer intermittent issues

Post by JustinFerroni » Fri May 17, 2019 8:38 pm

I have seen this once before in a 17 Tacamo using the same radio and it was a defective radio. swapped radio to another model pioneer and all has been good. You can check to see if Pioneer possible has a firmware update to address the issue.
Justin Ferroni
Technical Support Specialist- Maestro
T: 514.807.2888
TF: 866.427.2999

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