weblink plugin installer wont work

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daemonjeep
12Volt Specialist
Posts: 42
Joined: Tue Jun 29, 2010 2:19 pm
Location: Ohio

weblink plugin installer wont work

Post by daemonjeep » Tue Apr 16, 2019 6:37 am

Just got a new windows 10 machine. Using the old Internet Explorer, I try to download and install the necessary plugin installer and run it. Once it starts, it tells me I need .net framework 2.0. The machine is already configured with the latest release from Microsoft. The plugin installer wont continue past that screen. Need to get this figured out, is there not an update to the plugin installer? Last date was 2013 I noticed on the Weblink Updater site. I usually don't have any problems installing this on any other slightly older machines...…. Help
Erik Trent
Lead technician/Installer/wrench extradonaire
Ziebart Speedy Auto Glass and Sales
1921 Zwayer Drive
Marion, Ohio
(740) 383-9999

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Murph
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Posts: 6524
Joined: Sun Oct 23, 2011 8:35 pm

Re: weblink plugin installer wont work

Post by Murph » Tue Apr 16, 2019 9:47 am

Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

daemonjeep
12Volt Specialist
Posts: 42
Joined: Tue Jun 29, 2010 2:19 pm
Location: Ohio

Re: weblink plugin installer wont work

Post by daemonjeep » Tue Apr 16, 2019 12:35 pm

I figured it out, but thanks for the response
Erik Trent
Lead technician/Installer/wrench extradonaire
Ziebart Speedy Auto Glass and Sales
1921 Zwayer Drive
Marion, Ohio
(740) 383-9999

User avatar
Murph
Site Admin
Posts: 6524
Joined: Sun Oct 23, 2011 8:35 pm

Re: weblink plugin installer wont work

Post by Murph » Tue Apr 16, 2019 12:55 pm

daemonjeep wrote:
Tue Apr 16, 2019 12:35 pm
I figured it out, but thanks for the response
You computer was missing an update from Microsoft. The link I posted will fix the issue for anyone else having this problem.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

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