Maestro RR - Serial number Invalid and wires not labelled?

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paaji
New User
Posts: 2
Joined: Sat Apr 06, 2019 1:18 am

Maestro RR - Serial number Invalid and wires not labelled?

Post by paaji » Thu Apr 11, 2019 4:16 pm

Hello,

I bought new Maestro RR but when I try to register, it says invalid serial code for Kenwood.
Toyota RAV4 2017
Kenwood DMX905S

From the Stereo I have the following wires which I am not sure where to connect on Maestro?
Blue ANT CONT
Black Green CAM+
Blue Yellow Remote
Blue White .CONT
Green white CAM-

Maestro has following wires which are not connected
Blue white
Yellow green
Yellow Black
Pink

I sent email to Maestro about a week ago but didn’t get reply.

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Dara DeGrand
ADS Team
Posts: 5598
Joined: Mon Dec 02, 2013 1:34 pm

Re: Maestro RR - Serial number Invalid and wires not labelled?

Post by Dara DeGrand » Thu Apr 11, 2019 4:31 pm

Sorry about that; I didn't see an email come through. Please make sure you're emailing maestro.support@idatalink.com . This goes to the maestro tech support team.

Can you please send us a photo of the label of your radio, showing your model and serial number? We can check it and make sure it is in our system.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

paaji
New User
Posts: 2
Joined: Sat Apr 06, 2019 1:18 am

Re: Maestro RR - Serial number Invalid and wires not labelled?

Post by paaji » Thu Apr 11, 2019 5:20 pm

Thank you, I just sent the picture to email above,

Would you be able to let know in regards to wires connection

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Dara DeGrand
ADS Team
Posts: 5598
Joined: Mon Dec 02, 2013 1:34 pm

Re: Maestro RR - Serial number Invalid and wires not labelled?

Post by Dara DeGrand » Thu Apr 11, 2019 5:51 pm

Check your email.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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