Module not detected

8-Channel Interactive Signal Processor w/ Integrated iDatalink Maestro Module
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New User
Posts: 2
Joined: Sat Jan 05, 2019 8:17 am

Module not detected

Post by Agrsiv » Sat Jan 05, 2019 12:41 pm

I opened my new dsr-1 and immediately updated the firmware according to the instructions from both sites. I installed it in the car and no sound. I then removed yhe dsr-1 and went to update again since I have noticed online that seems to be an issue and MODULE NOT DETECTED! Rockford Fosgate's software still recognizes it just fine though.
2017 Dodge Challenger non HK with amp.

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Dara DeGrand
ADS Team
Posts: 5813
Joined: Mon Dec 02, 2013 1:34 pm

Re: Module not detected

Post by Dara DeGrand » Mon Jan 07, 2019 8:31 am

Make sure that you have the rockford program closed, or our website will have problems detecting the module. One other trick; if you're on the black maestro website and it still isn't detecting the module, copy the URL of that webpage, close your browser, re-open your browser, and paste that URL in to go directly there. That generally gets the module to detect right away.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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