HCx stops working in mazda cx5

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HiTiKoRi
12Volt Specialist
Posts: 37
Joined: Tue Jul 22, 2014 12:53 pm
Location: New Glasgow Nova Scotia Canada

HCx stops working in mazda cx5

Post by HiTiKoRi » Mon Nov 12, 2018 4:10 pm

Afternoon,

I recently installed a HCX000a with the Mazda t harness in a 2018 cx-5 GS.
Pretty straightforward and everything works as it should for approximately a week or so and then it just stops working. No lights on the unit or from the car obviously.
I've had the customer stop in and plugged the module in to the pc and it was if it was wiped clean or factory reset. I chalked it up as a fluke and replaced it with another module and I just got a message today that it stopped working again.
Vehicle is a 2018 CX5 GS with a HCX000a, a Mazda t harness and programmed for lock unlock lock. Park lights were done and the vehicle was equipped with a oem hood switch.

I'm going to order another harness and see if that corrects the issue, unless any of you have any other suggestions.

Thanks

Aaron
Aaron Mcmullin
AutoWorx
Part of Highland Nissan/Ford Auto Group
Westville NS
902-396-4040
902-754-4114

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Murph
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Joined: Sun Oct 23, 2011 8:35 pm

Re: HCx stops working in mazda cx5

Post by Murph » Mon Nov 12, 2018 4:45 pm

If it fails to start, you should get an error on the parking lights.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
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1-866-427-2999
support@idatalink.com

HiTiKoRi
12Volt Specialist
Posts: 37
Joined: Tue Jul 22, 2014 12:53 pm
Location: New Glasgow Nova Scotia Canada

Re: HCx stops working in mazda cx5

Post by HiTiKoRi » Tue Nov 13, 2018 7:23 am

forgot to add that. There is no response from the vehicle, almost as if the HCX isn't there
She messaged yesterday and said she got two fast flashes after lock unlock lock but no 3 slow flashes or flashes afterward. I clearly explained what to look for.
Aaron Mcmullin
AutoWorx
Part of Highland Nissan/Ford Auto Group
Westville NS
902-396-4040
902-754-4114

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