SW issues RX400h

Analog Steering Wheel Interface
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CRDX
New User
Posts: 4
Joined: Mon Nov 05, 2018 2:17 pm

SW issues RX400h

Post by CRDX » Mon Nov 05, 2018 2:24 pm

I installed the SW in my RX400h and the steering wheel controls don't respond at all. I get the following LED lights when pressing the steering wheel buttons and the buttons are back lit:

Vol up - 3 green
Vol down - 4 green
Track down - 2 green
Track up - 1 green
Mode - 1 red
On hook - 3 red
Hang up 2 - red
Voice 4 - red

The radio is a JVC KW-V830BT and has the newest firmware. All the connections are solid including the date port to the back of the radio. I flashed the unit with the software.

Any assistance would be greatly appreciated!

Thanks!

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Dara DeGrand
ADS Team
Posts: 5128
Joined: Mon Dec 02, 2013 1:34 pm

Re: SW issues RX400h

Post by Dara DeGrand » Mon Nov 05, 2018 2:58 pm

If you're using the maestro SW, you shouldn't be connected to the data port of the radio. You should have the blue plug from the SW connected to the maestro, and the blue/yellow from that plug should be hooked up to the JVC's blue/yellow wire.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

CRDX
New User
Posts: 4
Joined: Mon Nov 05, 2018 2:17 pm

Re: SW issues RX400h

Post by CRDX » Mon Nov 05, 2018 3:54 pm

Oh, I didn’t connect the blue / yellow wire. Just made the connection and everything is working nicely :mrgreen:

Thanks!

CRDX
New User
Posts: 4
Joined: Mon Nov 05, 2018 2:17 pm

Re: SW issues RX400h

Post by CRDX » Mon Nov 05, 2018 3:59 pm

Also, when connected to the JVC will the SW allow the radio to display vehicle information?

Thanks

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Dara DeGrand
ADS Team
Posts: 5128
Joined: Mon Dec 02, 2013 1:34 pm

Re: SW issues RX400h

Post by Dara DeGrand » Mon Nov 05, 2018 4:06 pm

Good deal.

No, the SW does not send vehicle information; it is simply retains the steering wheel controls.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

CRDX
New User
Posts: 4
Joined: Mon Nov 05, 2018 2:17 pm

Re: SW issues RX400h

Post by CRDX » Mon Nov 05, 2018 7:22 pm

What additional information is needed to get vehicle information?

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Zack Flynn
ADS Team
Posts: 332
Joined: Mon Dec 12, 2011 9:46 am

Re: SW issues RX400h

Post by Zack Flynn » Mon Nov 05, 2018 8:13 pm

Unfortunately we do not have any modules or firmware that will supply vehicle information for that vehicle. The only module we make that is compatible is the SW, and it will only retain your steering wheel controls.
Zack Flynn
Automotive Data Solutions
Technical Support & MECP Master Installation Technician
Zachary.flynn@adsdata.ca

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