Bluetooth Pairing

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Hahn4132
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Joined: Sun Aug 26, 2018 6:59 am

Bluetooth Pairing

Post by Hahn4132 » Sun Aug 26, 2018 7:12 am

On my 2012 F150 w/ sync I am having trouble pairing to the head unit: Kenwood 693s. Currently I have to unhook the Maestro, power the head unit, pair the Bluetooth then hook the maestro back up. The installer has flashed the maestro w/ & w/o sync. I have pulled the sync fuse and tried to pair but that didn’t work neither. The phone sees the head unit when trying to pair but they never connect when maestro is connected. Fortunately I don’t get a new phone everyday but having to go to the installer to pair a phone is not ideal. Any help would be greatly appreciated.

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Dara DeGrand
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Re: Bluetooth Pairing

Post by Dara DeGrand » Mon Aug 27, 2018 8:36 am

http://images.idatalink.com/corporate/C ... 140918.pdf

Please see page 4 of this owner's guide for more information on how to use the Sync system with your radio. Though the guide's images of the kenwood screens are a few years old, the menu structures are the same. You must go to the Sync Phone menu, enter the settings, and initiate the pairing to connect with Sync.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Hahn4132
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Posts: 3
Joined: Sun Aug 26, 2018 6:59 am

Re: Bluetooth Pairing

Post by Hahn4132 » Sun Nov 25, 2018 7:50 pm

I’m not sure where that guide comes from but it has nothing to do w/ a 2012 f150 or a kenwood 693s. I just got the iPhone X this weekend and found out if I disconnect the data cable off the maestro I can hook my phone to the head unit. What a pain in a butt though. Is there any other help for this problem?
Joe

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Dara DeGrand
ADS Team
Posts: 5813
Joined: Mon Dec 02, 2013 1:34 pm

Re: Bluetooth Pairing

Post by Dara DeGrand » Mon Nov 26, 2018 10:09 am

I'm sorry, I misunderstood your initial question.

This is a Kenwood firmware bug. I have the same radio, and mine does it too. To pair to the Kenwood, you must go into the bluetooth settings and turn bluetooth OFF. Turn the radio off, and back on. Go back into the bluetooth menu, turn bluetooth ON, and it will pair with your phone.
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

Hahn4132
New User
Posts: 3
Joined: Sun Aug 26, 2018 6:59 am

Re: Bluetooth Pairing

Post by Hahn4132 » Mon Nov 26, 2018 7:34 pm

It worked like a champ !!!! Thank you Thank you!!!

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