Incorrect serial number message

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New User
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Joined: Sat Jul 13, 2019 9:13 pm

Incorrect serial number message

Post by BlackRam3500 »

Hey Folks,
I'm trying to flash my Maestro RR to connect to my Dodge & JVC KW-M750BT head unit. Problem is when I enter my serial number I keep getting the "incorrect serial number" message. Very frustrating, Any ideas??
Thanks in advance

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Dara DeGrand
ADS Team
Posts: 7274
Joined: Mon Dec 02, 2013 1:34 pm

Re: Incorrect serial number message

Post by Dara DeGrand »

Make sure your serial number matches this format: 123X4567

If it still does not accept it, send us a picture of the top of the radio (showing model and serial number) and we can ensure it's in our system. Send to:
Dara DeGrand
Maestro Technical Support Manager
Automotive Data Solutions Inc.
8400 Bougainville, QC
T 514.807.2888
TF 866.427.2999

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