Page 1 of 1

Alpine ILX F309 issue with latest firmware

Posted: Wed Mar 25, 2020 5:52 pm
by nacholaw
So I recently decided to update my Maestro RR Firmware to the latest version, and now my Alpine ILX F309 won't even start. The Maestro module flashes twice rapidly when I connect it to the CH3 harness as if it was flashed for the wrong unit, or does not recognize the serial number. I literally copied everything I had from the previous flashes, albeit the serial numbers on the ILX F309 start with an M and have 11 digits, as compared to the others that start with either an S or B and only have 9 digits. Before I was using the last ten digits of what's on top of the serial number instead...

Thanks for the help!

Re: Alpine ILX F309 issue with latest firmware

Posted: Wed Mar 25, 2020 6:54 pm
by Zack Flynn
I see a ton of failed and canceled flashes on your account history. I would highly recommend reflashing the RR with a different vehicle make and model to wipe the existing firmware off completely (like a 2007 Chevy Tahoe) and then back to your Ram after that. The serial numbers for the F309 is the one you entered already, that starts with 'R'.

Re: Alpine ILX F309 issue with latest firmware

Posted: Wed Mar 25, 2020 9:37 pm
by nacholaw
Thanks Zack! I will do that... How do you know they are canceled? I only unplug the units after it says that the flashing was completed. I might be doing something wrong then if you are saying them as canceled.

Re: Alpine ILX F309 issue with latest firmware

Posted: Thu Mar 26, 2020 10:19 am
by nacholaw
Zack, I followed your recommendation this morning and unfortunately, the MaestroRR still flashes twice and my Alpine unit does not even turn on. As previously mentioned, everything was working fine prior to the update. Thanks!!

Re: Alpine ILX F309 issue with latest firmware

Posted: Thu Mar 26, 2020 12:24 pm
by Chris LaRoche
nacholaw wrote:
Thu Mar 26, 2020 10:19 am
Zack, I followed your recommendation this morning and unfortunately, the MaestroRR still flashes twice and my Alpine unit does not even turn on. As previously mentioned, everything was working fine prior to the update. Thanks!!
Have you reinstalled the plastic insert between the screen and chassis of the radio? If not, it'll prevent the radio from powering up. If that piece has been reinstalled, can you confirm the red and yellow wires going to the radio have voltage with the key turned on?

The 2x red will happen if Maestro sees IGN turned on but the radio doesn't boot up, the 4 pin black data cable isn't connected, or the serial/model number is improper. It does look like your flash went through for both the 07 Chevy and back to your Ram, so that should be good to go there.