Access Request

DUE TO THE NATURE OF THIS SECTION CONTENT, ACCESS CAN ONLY BE GRANTED TO VERIFIED 12VOLT INDUSTRY PROFESSIONALS.

Once you have complete your signature in your user profile, post an access request here. All request are manually validated.
Forum rules
HOW TO JOIN THE SUPPORT GROUP AND GAIN ACCESS TO THE TECHNICAL SUPPORT FORUM:

FIRST: YOU WILL NEED TO FOLLOW THE REGISTRATION PROCEDURE OF THE FORUM (CREATE A USER NAME AND PASSWORD)

SECOND: ONCE REGISTERED YOU WILL NEED TO ADD A COMPLETE SIGNATURE IN YOUR PROFILE (USER CONTROL PANEL/PROFILE/EDIT SIGNATURE) WITH THE FOLLOWING INFORMATION: YOUR NAME, STORE NAME, STORE MAILING ADDRESS AND PHONE NUMBER.

THIRD: PLEASE POST AN ACCESS REQUEST TO THE SUPPORT GROUP. FROM THIS POINT YOUR IDENTITY WILL BE MANUALY VALIDATED AND YOUR ACCESS GRANTED ONLY IF VALIDATION CAN BE COMPLETED.

DUE TO THE NATURE OF THIS SECTION CONTENT, ACCESS TO THE SECTION CAN ONLY BE GRANTED TO VERIFIED 12VOLT INDUSTRY PROFESSIONALS.

****IF YOUR USER NAME IS BLUE, YOU ALREADY HAVE ACCESS TO THESUPPORT SECTION, AND DONT NEED TO REQUEST ACCESS*****


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COMMENT JOINDRE LE GROUPE « SUPPORT » ET ACCÈDER À LA SECTION PRIVÉ DU FORUM:

PREMiÈREMENT: VOUS AUREZ BESOIN DE SUIVRE LA PROCÉDURE D'ENREGISTREMENT DU FORUM (créer un nom d'utilisateur et mot de passe)

DEUXIÈMEMENT: Une fois inscrit, vous devez ajouter une signature complète dans votre profil (CONTROL Panneau utilisateur / Profil / Modifier signature) avec les informations suivantes: Votre nom, NOM DE MAGASIN, ADRESSE POSTALE DU MAGASIN ET NUMÉRO DE TÉLÉPHONE.

TROISIÈMEMENT: Écrire une demande d'accès au groupe « SUPPORT ». Dans ce forum. Votre identité sera manuellement validé et l’ACCÈS sera accordée que si le processus de VALIDATION peut être accomplies.

EN RAISON DE LA NATURE DU CONTENU DE CETTE SECTION, Son accès sera accordé SEULEMENT aux professionnels de l'industrie.

**** SI VOTRE NOM D'UTILISATEUR EST BLEUE, vous avez déjà accès à la SECTION PRIVÉE et n'avez pas besoin de demander l'accès *****
Post Reply
mitchatccc
12Volt Specialist
Posts: 3
Joined: Thu Dec 19, 2019 6:35 pm

Access Request

Post by mitchatccc »

Hi there

I would like to request access to your dealer support forum please.

I have just been granted volume distributor status with Voxx Electronics.

Thanks,
Mitch Bradford
Director
Custom Car Coding

0432 596 897
mitch@customcarcoding.net
8 Voltaire Crescent, Petrie, QLD Australia 4502

User avatar
Murph
Site Admin
Posts: 6715
Joined: Sun Oct 23, 2011 8:35 pm

Re: Access Request

Post by Murph »

The address given is a residence and not a business. Our product is designed for North America. Are you saying Audiovoxx is shipping their product to you in Australia?
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

mitchatccc
12Volt Specialist
Posts: 3
Joined: Thu Dec 19, 2019 6:35 pm

Re: Access Request

Post by mitchatccc »

That is our home office correct.
Voxx Electronics are shipping direct to Custom Car Coding, correct. To the address listed in my signature.
You may have to look up 127 Pioneer Rd Sheldon QLD 4157 Australia, as that is where our Australian Business Number is registered to.

ABN: 35 637 581 741
Parent company: MJB Consulting and Services Pty Ltd
Trading as registered business: Custom Car Coding

Let me know if you need anything else.

Thankyou
Mitch Bradford
Director
Custom Car Coding

0432 596 897
mitch@customcarcoding.net
8 Voltaire Crescent, Petrie, QLD Australia 4502

User avatar
Murph
Site Admin
Posts: 6715
Joined: Sun Oct 23, 2011 8:35 pm

Re: Access Request

Post by Murph »

Welcome to the support group. Just to let you know upfront, there is no one from Voxx on this forum. We manufacture the Flcan, Flcart and Flrsba for Voxx. None of these products have been tested on vehicles in your region.

For Voxx support, you might want to join this group. https://www.facebook.com/groups/VoxxTech/
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

mitchatccc
12Volt Specialist
Posts: 3
Joined: Thu Dec 19, 2019 6:35 pm

Re: Access Request

Post by mitchatccc »

Thankyou very much Murph :) Glad to be on board!
I'm sure this forum and the VoxxTech group will be valuable resources.

Is there anything I can do to assist with the development of firmware for Australian models?
We are getting many requests to remote start Ford Mustangs (FM/FN), and Ford FG Falcons just for example.

Whilst Mustang firmware is available, it does not work on Australian Mustangs.

Any assistance is greatly appreciated, and I am more than happy to give up my time to help.

Thanks,
Mitch Bradford
Director
Custom Car Coding

0432 596 897
mitch@customcarcoding.net
8 Voltaire Crescent, Petrie, QLD Australia 4502

User avatar
Murph
Site Admin
Posts: 6715
Joined: Sun Oct 23, 2011 8:35 pm

Re: Access Request

Post by Murph »

mitchatccc wrote:
Sat Jun 13, 2020 9:37 am
Thankyou very much Murph :) Glad to be on board!
I'm sure this forum and the VoxxTech group will be valuable resources.

Is there anything I can do to assist with the development of firmware for Australian models?
We are getting many requests to remote start Ford Mustangs (FM/FN), and Ford FG Falcons just for example.

Whilst Mustang firmware is available, it does not work on Australian Mustangs.

Any assistance is greatly appreciated, and I am more than happy to give up my time to help.

Thanks,
We have no plans to support Australian vehicles.
Brian Murphy
MECP Advanced Certified Installer
ADS Tech Support
Automotive Data Solutions inc.
8400, Bougainville, Montreal, QC.
1-866-427-2999
support@idatalink.com

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