Problem getting Sync working 2011 F350

[ptanner]

I used to have a Pioneer radio in my truck with the Maestro RR. I removed it yesterday and installed a Kenwood DMX7705S. I removed the Pioneer specific connector and added the Kenwood to the wires on the harness. The unit flashes red which I know means it can't communicate with the radio. I noticed that there's a small connector on the back of the radio that is labeled Idatalink. Unfortunately I don't have a cable for that connector. Is this an additional cable I need to purchase?

Thanks,

Phil

[JustinFerroni]

Have you reflashed the MRR for the new radio you installed? This is required for the MRR to properly communicate with the Kenwood.

[ptanner]

Yes, I did re-flash.

Do I need the connector shown as #5 on page 94 in this document?

http://manual.kenwood.com/files/B5A-2301-00_En.pdf

Thanks,

Phil

[Dara DeGrand]

Phil,
Yes, you do need the data cable that plugs between #5 of the radio and the Maestro RR. That is how we communicate with the radio. Without that cable, the RR would be giving you 2x red flashes, like you're experiencing now.

[ptanner]

Thanks for your help. Would you happen to know the part number I need to use to order that cable?

Thanks again!

Phil

[Dara DeGrand]

Phil,
There isn't a part number, as it is not commercially sold by itself. We do sell replacement cables for $15 shipped in the US. We have sent an invoice via PayPal to your email. Once that is paid, your replacement cable can ship out.

[ptanner]

Thanks, I've paid the invoice. I appreciate your assistance!

Phil