Cannot download weblink desktop

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Sjhmedia
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Posts: 2
Joined: Thu Jan 28, 2021 2:51 pm

Cannot download weblink desktop

Post by Sjhmedia »

Hi,

Can somebody help?

When i go idatalink maestro web Page and try download weblink desktop. When i click Green download ison its came oltiin white Page and there is nothing. I watch video to download it but whenni try my self its coming only white Page. I need desktop program for Windows. And i try four difrent web browser same result every time.

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JustinFerroni
ADS Team
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Joined: Mon Jan 15, 2018 2:18 pm

Re: Cannot download weblink desktop

Post by JustinFerroni »

What type of computer are you using?
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Sjhmedia
New User
Posts: 2
Joined: Thu Jan 28, 2021 2:51 pm

Re: Cannot download weblink desktop

Post by Sjhmedia »

Lenovo laptop, but i try two difrent laptop and one pc and Phone. Allways only white Page.

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JustinFerroni
ADS Team
Posts: 781
Joined: Mon Jan 15, 2018 2:18 pm

Re: Cannot download weblink desktop

Post by JustinFerroni »

What internet are you using? What are the speeds? Are you in North America? We currently only support NA vehicles with our products.
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Sjhmedia
New User
Posts: 2
Joined: Thu Jan 28, 2021 2:51 pm

Re: Cannot download weblink desktop

Post by Sjhmedia »

:?: :?:
Last edited by Sjhmedia on Fri Jan 29, 2021 10:27 am, edited 2 times in total.

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JustinFerroni
ADS Team
Posts: 781
Joined: Mon Jan 15, 2018 2:18 pm

Re: Cannot download weblink desktop

Post by JustinFerroni »

Well that's the thing, we don't sell product overseas currently as we are a small team in NA with access to vehicles for this market. If you still want to try the install that is fine but its a 50/50 chance the it may not work.
As for programming like i stated check your internet connection and speeds. If you are tethered to a phone and/or have slow speeds it will cause issues like you described.
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

Sjhmedia
New User
Posts: 2
Joined: Thu Jan 28, 2021 2:51 pm

Re: Cannot download weblink desktop

Post by Sjhmedia »

I dont no what happens but it works now :D
Last edited by Sjhmedia on Sat Jan 30, 2021 2:04 pm, edited 1 time in total.

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JustinFerroni
ADS Team
Posts: 781
Joined: Mon Jan 15, 2018 2:18 pm

Re: Cannot download weblink desktop

Post by JustinFerroni »

Image
Justin Ferroni
Technical Support Specialist
ADS Maestro
T 514.807.2888
Maestro.Support@ADSdata.ca

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