Weblink Desktop Mac OS Big Sur

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TiredHands
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Posts: 6
Joined: Tue Dec 03, 2019 10:20 am

Weblink Desktop Mac OS Big Sur

Post by TiredHands »

Good Morning,

On the Big Sur Beta, I am receiving the following error.https://imgur.com/a/am5IcCG

Any Way around this?
2017 Toyota Tacoma, pioneer AVH-W4500NEX

Chris LaRoche
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Posts: 446
Joined: Mon Oct 07, 2019 12:49 pm

Re: Weblink Desktop Mac OS Big Sur

Post by Chris LaRoche »

We don't offer support for that OS, you can try hitting Support up top, then reset app data and restart. But outside of that and ensuring there's not a firewall blocking us from accessing the internet, it's about all I could think to try there.
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

HevyChevy513
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Joined: Sun Oct 11, 2020 5:46 pm

Re: Weblink Desktop Mac OS Big Sur

Post by HevyChevy513 »

I have the same problem running in Catalina. Just won't connect to the internet.

billr
ADS Team
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Joined: Mon Feb 05, 2018 9:18 am

Re: Weblink Desktop Mac OS Big Sur

Post by billr »

We are having an issue on our end with the Weblink program, we hopefully will have this corrected shortly.

brandonj
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Joined: Thu Dec 03, 2020 7:37 am

Re: Weblink Desktop Mac OS Big Sur

Post by brandonj »

Any update on when a Big Sur compatible version of Weblink Updater will be released?

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Dara DeGrand
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Re: Weblink Desktop Mac OS Big Sur

Post by Dara DeGrand »

We are being told the end of next week.
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brandonj
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Re: Weblink Desktop Mac OS Big Sur

Post by brandonj »

Is there an ETA on this?

Chris LaRoche
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Re: Weblink Desktop Mac OS Big Sur

Post by Chris LaRoche »

brandonj wrote:
Thu Jan 28, 2021 2:58 pm
Is there an ETA on this?
You can try the Catalina version. If it's not working, I know we're still working on Big Sur.
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

justagaragehack
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Joined: Tue Jun 16, 2020 12:00 pm

Re: Weblink Desktop Mac OS Big Sur

Post by justagaragehack »

Any updates on the Big Sur version?

Chris LaRoche
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Posts: 446
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Re: Weblink Desktop Mac OS Big Sur

Post by Chris LaRoche »

Still the same, when it's up, it'll be available in the drop down for downloading Weblink Desktop.
Chris LaRoche
Automotive Data Solutions
Technical Support - Maestro
MECP Master Installer

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